Privacy Policy
Your Privacy
Bonafide Cosmetics brand is totally committed to protecting the privacy of our site visitors and customers. Our team members are customers themselves of other internet sites and fully appreciate and respect the importance of privacy on the Internet.
We will not disclose information about our customers to third parties except where it is part of providing a service to you (example: arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so).
Your Consent
We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and any other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the site and browse without having to provide personal details. During your visit to the site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password. If you have any comments or suggestions, we should be pleased to receive them at our address or by emailing us at [email protected]
Alternatively, you may call us on +6016 267 7296 – this telephone number will be open to receive calls on Monday until Friday between 9:00 am to 5:30 pm.
What Are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Bonafide Cosmetics website, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
Disclosure of Your Information
We will not share your information with any other organizations other than related companies and those third parties directly related to the delivery of the products you have purchased from Bonafide Cosmetics website. In exceptional circumstances, Bonafide Cosmetics may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Bonafide Cosmetics is committed to complying with the Privacy Act and the National Privacy principles. If you believe that your privacy has been breached by Bonafide Cosmetics, please drop us an email at [email protected] and we will resolve the issue.
Checking Your Details
If you wish to verify the details you have submitted to Bonafide Cosmetics you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information.
This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password.
We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.
Payment Gateway
Our Payment Gateway is hosted on Billplz. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Billplz’s data storage, databases and the general Billplz application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then SenangPay stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Contacting Us
We are always pleased to hear from our customers. We are always grateful for any time you spend and providing us with the knowledge we need to ensure our customers are completely satisfied. We want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact Bonafide Cosmetics team, who will be delighted to answer any questions you may have.
Hotline +6016 267 7296, Email [email protected]
Changes to the Privacy Policy
Bonafide Cosmetics reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website.